All Systems Operational
Uptime over the past 90 days. View historical uptime.
Web Dashboard Operational
90 days ago
100.0 % uptime
Today
Zyte API ? Operational
90 days ago
99.98 % uptime
Today
Zyte API ? Operational
90 days ago
99.98 % uptime
Today
Smart Proxy Manager Operational
90 days ago
100.0 % uptime
Today
Smart Proxy Manager ? Operational
90 days ago
100.0 % uptime
Today
Smart Proxy Manager - Residential ? Operational
90 days ago
100.0 % uptime
Today
Scrapy Cloud Operational
90 days ago
100.0 % uptime
Today
Scrapy Cloud - Job Execution and Storage Operational
90 days ago
100.0 % uptime
Today
Scrapy Cloud - Project Deployment ? Operational
90 days ago
100.0 % uptime
Today
Scrapy Cloud - Periodic Job Scheduling ? Operational
90 days ago
100.0 % uptime
Today
Support Center Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 15, 2024

No incidents reported today.

Sep 14, 2024

No incidents reported.

Sep 13, 2024
Performance Degradation in Smart Proxy Manager
Resolved - This incident has been resolved.
Sep 13, 15:08 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 13, 09:47 UTC
Investigating - We are currently experiencing performance issues with our SPM service, some users might experience performance degradation and our team is actively working on restoring the service.
Sep 13, 04:54 UTC
Zyte API - Performance degradation
Resolved - This incident has been resolved.
Sep 13, 12:05 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 12, 08:07 UTC
Update - Our tech team has ruled out any application-level causes for the recent service degradation. Based on our ongoing investigation, the issue appears to be linked to changes made by our PaaS provider to the Kubernetes control plane, which affected pod discovery and led to increased latency and timeouts.

While we continue to validate this theory and work closely with the PaaS provider, we have also taken immediate steps to mitigate the performance issues. We have transitioned to a new cluster that is not impacted by the affected components.

We expect services to return to normal over the course of today.
Sep 11, 04:11 UTC
Investigating - We are observing a degradation of performance for rendered requests in ZyteAPI. A subset of requests involving browser rendering are currently receiving errors and we are actively working on resolving this issue.
Sep 10, 03:27 UTC
Sep 12, 2024
Scrapy Cloud API Maintenance
Completed - The scheduled maintenance has been completed.
Sep 12, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 17:00 UTC
Scheduled - We will be performing essential updates for the Scrapy Cloud API. During this time, some sessions may be closed, which could result in temporary disruptions to ongoing Scrapy Cloud API requests.
Sep 10, 15:32 UTC
Sep 11, 2024
Sep 10, 2024
Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage